tk719's Privacy Policy — Your Information Is Completely Safe With Us
From registration to transactions on the tk719 platform, every piece of your personal information is kept secure through SSL encryption and a strict privacy policy.
Introduction and Applicability
Purpose of This Policy
tk719 ("we", "our", or "platform") is a trusted platform providing online betting and casino services in Bangladesh. This privacy policy describes how we collect personal information from our users, the purposes for which it is used, the circumstances under which it may be shared with third parties, and the measures we take to protect your information.
By using the tk719 website (https://tk719.cam) or creating an account, you will be considered to have agreed to all the terms of this privacy policy. If you do not agree with this policy, you are requested to refrain from using our services.
This privacy policy applies as part of tk719's Terms and Conditions and Responsible Gaming policy. If anything is unclear, please contact us at [email protected] or reach out to our 24/7 live chat support.
What Information We Collect
Registration and Identity Information
When you create a new account on tk719, we collect the following information:
- Full name and date of birth (for age verification — applicable only to those aged 21 or above)
- Valid email address and the user's preferred username
- Mobile number (for verification and sending security codes)
- Residential address (for identity verification where applicable)
- Relevant information from a national identity card or passport (as part of the KYC process)
This information is stored securely and is used solely for the purpose of managing your account and providing services.
Financial and Transaction Information
When you make a deposit or withdrawal on tk719, we record transaction-related information. This includes:
- bKash, Nagad, Rocket, or Upay mobile banking number (in abbreviated form)
- Bank account details (for bank transfers)
- Transaction amount, date, and time (BST, UTC+6)
- Transaction reference number and status
- Deposit and withdrawal history
Full payment card numbers or complete bank account numbers are not stored in our system. We use industry-standard encryption technology to protect payment information.
Technical and Automatically Collected Information
When you browse the tk719 website, some technical information is collected automatically:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device type (mobile, desktop, tablet)
- Page visit history, session duration, and click data
- Cookie and local storage data (see details below)
- Referral source (which channel you used to arrive at the site)
This information is used to improve platform performance and for security monitoring.
Gaming Activity and Behavioral Information
To ensure fair play and promote responsible gaming, we store:
- Game history, bet amounts, and results
- Play duration and patterns
- Bonus usage history (including wagering completion progress)
- Self-exclusion or limit-setting requests
Use and Purpose of Information
Primary Purposes of Use
The information collected is used for the following purposes:
Account Management: Ensuring registration, login verification, password recovery, and account security.
Financial Transaction Processing: Completing deposit and withdrawal requests quickly and securely.
Identity Verification (KYC): Confirming age and identity to comply with applicable regulations and prevent fraud.
Customer Support: Providing support via live chat and email and resolving your issues.
Security Monitoring: Detecting unusual activity and preventing fraud and money laundering.
Responsible Gaming: Identifying excessive play patterns and taking action when needed, and helping with limit-setting.
Service Improvement: Reviewing user experience to make the platform more user-friendly.
Promotional Communications: Sending bonus offers, promotions, and newsletters (only with your consent).
Cookies and Tracking Technology
Use of Cookies
tk719 uses cookies to operate the website properly and to improve your experience. Cookies are small text files stored in your browser that our site places on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, saving form data, security tokens | Until session ends |
| Functional Cookies | Remembering language, theme, or other preferences | Up to 30 days |
| Analytics Cookies | Analyzing site traffic and usage patterns (anonymous data) | Up to 1 year |
| Security Cookies | Detecting fraudulent activity and protecting accounts | Up to 90 days |
You can disable cookies at any time from your browser settings. However, disabling cookies may limit some functionality of the site.
Sharing Information With Third Parties
When We Share Information
tk719 never sells your personal information to third parties. In the following limited circumstances, some information may be shared with trusted partners:
- Payment Processors: The minimum necessary information to process transactions with bKash, Nagad, Rocket, Upay, and banking partners.
- Identity Verification Services: Secure third-party verification service providers for KYC and age verification.
- Technology Service Providers: Organizations providing server hosting, data protection, and cybersecurity services.
- Legal Obligations: In response to a valid order or directive from a competent court or authority.
- Fraud Prevention: To the relevant authorities if suspected fraud or money laundering is detected.
Other than the circumstances listed above, none of your information will be provided to any third party. All third-party partners are contractually bound to comply with tk719's privacy standards.
Information Security Measures
Technical Security
tk719 takes the highest-standard technical and administrative measures to protect your personal information:
SSL/TLS Encryption: All data transmissions are secured through advanced SSL encryption.
Encrypted Storage: Industry-standard data encryption technology for storing sensitive information.
Two-Factor Authentication: A two-factor authentication option to prevent unauthorized access to accounts.
Limited Access: Only authorized staff can access limited information for necessary work.
Continuous Monitoring: 24/7 automated system monitoring to detect security threats.
Regular Backups: Regular data backups stored in a secure and encrypted state.
Steps in the Event of a Data Breach
If a data security breach occurs for any reason and your information is put at risk, tk719 will immediately take the following steps:
- Identify the breach and take immediate corrective action.
- Promptly send a notification to affected users at their registered email address.
- Provide clear guidance on the type of information involved, potential risks, and what steps to take.
- Review and strengthen security measures to prevent such incidents in the future.
Your Rights and Controls
Your Rights Regarding Personal Information
Any user of tk719 may exercise the following rights regarding their personal information:
- Right to Know: You can request to know what information we hold about you.
- Right to Correction: If the information we hold about you is incorrect or incomplete, you can request a correction.
- Right to Erasure: In certain circumstances, you have the option to request deletion of your information (subject to legal retention obligations).
- Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
- Right to Opt Out of Marketing: You can stop receiving promotional emails or messages at any time.
- Right to Close Account: You can request that your account be permanently closed.
To exercise these rights, contact our 24/7 live chat support or email us at [email protected]. We will make every effort to respond to your request within a reasonable time.
Data Retention and Deletion Policy
Your information is stored only for as long as it is needed. However, some information may be retained for a specified period due to legal obligations, dispute resolution, or contractual requirements:
- Records of financial transactions may be retained for up to five years after an account becomes inactive or is closed, as required by law.
- Gaming activity logs are generally deleted two years after an account is closed.
- Cookies and browsing data are automatically deleted when their set expiry period ends.
- If you withdraw your marketing consent, promotional communications will be stopped from that point onwards.
Minors & Special Provisions
Protection of Minors' Information
tk719 is a platform for users aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of registration, and if anyone registers using false information, their account will be closed immediately and all stored data will be deleted.
If you become aware that a minor has registered on tk719, please notify us immediately at [email protected].
External Links & Third-Party Services
When connecting to payment gateways or game providers on the tk719 platform (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming), the respective organisation's own privacy policy may apply. tk719 is not responsible for the privacy practices of these third parties.
We recommend that you read the privacy policy of any third-party service before using it.
Policy Changes & Updates
tk719 reserves the right to review and revise this privacy policy at any time. For significant changes, we will send a notification to your registered email address and the "Last Updated" date on the website will be changed.
Continuing to use tk719 after any changes are made will be considered as your acceptance of the revised policy. You are therefore advised to review this page on a regular basis.
Contact Us
Privacy Complaints & Enquiries
If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:
Email: [email protected]
Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
We will try to respond to your enquiry as quickly as possible. Privacy-related requests are given the highest priority.
For more information, please visit our About Us, Terms & Conditions, and Responsible Gaming pages.