Responsible Gambling Policy

tk719 — Responsible Gaming at tk719 — Your Safety Is Our Priority

tk719 believes that entertainment should always be safe and controlled. Our responsible gaming tools help you play mindfully and in good health.

Important: Online betting and casino games are for people aged 21 and above only. Gambling is for entertainment, not as a source of income. If you feel that gambling is causing problems in your life, please contact us immediately.

Why Responsible Gaming Matters

tk719 always wants our users to play in a safe, enjoyable and controlled environment. Responsible gaming means staying aware of your limits, playing within a budget, and treating gambling as a form of entertainment — not a livelihood.

Millions of people in Bangladesh enjoy online betting and casino games as part of their entertainment. However, if the habit of playing goes beyond control, it can create family, financial and mental health problems. That is why tk719 provides several effective protection tools to help you stay in control at all times.

Following the responsible gaming policy on our platform is mandatory for every user. The sections below will show you how to keep yourself protected.

Age Restriction

21+

For people aged 21 and above only. We strictly prohibit minors from playing.

Our Protection Tools

tk719 has a number of simple and effective responsible gaming tools available for you. By using them, you can stay in control at all times.

Deposit Limit Setting

You can set your own limit on how much you deposit per day, per week or per month. Once a limit is set it takes effect immediately, and raising the limit requires a 24-hour waiting period — which protects you from depositing extra money on impulse.

Time-Out Feature

If you feel you need a short break, you can take a time-out ranging from 24 hours to 6 weeks. During this period you will not be able to place any bets or play any games. Your account remains restricted until the time-out period ends.

Self-Exclusion

If you want to exclude yourself completely for a longer period, you can use the self-exclusion tool. Your account will be inactive for anywhere from 6 months to 5 years. It is not possible to end a self-exclusion period early.

Loss Limit Setting

Set a maximum cap in advance on how much you are willing to lose within a given period. Once that limit is reached, you will automatically be unable to place any more bets for that period.

Gaming History Review

You can view your complete betting, deposit and withdrawal history from your account at any time. This transparency helps you understand your own spending patterns and make changes if needed.

Reality Check Messages

If you have been playing for a long time, tk719 automatically sends a message reminding you how long you have been playing and how much you have spent. These messages cannot be turned off.

Recognise the Signs of a Problem

If any of the situations below seem to be happening in your life, they may be signs of problem gambling. Seek help immediately.

  • Wanting to bet more to win back money you have lost
  • Hiding your gambling from family or friends
  • Using household money or emergency funds for gambling
  • Wanting to stop playing but being unable to, or repeatedly coming back
  • Gambling causing problems at work, in your studies or in your relationships
  • Placing increasingly larger bets to feel excitement while gambling
  • Experiencing sleeplessness, anxiety or depression because of gambling

Tips for Safe Play

Following these simple rules makes responsible gaming much easier.

  • Set a fixed budget before every session and stick to it
  • Treat gambling as entertainment, not a way to earn money
  • Never play after consuming alcohol or drugs
  • Avoid playing when you are angry or feeling low
  • Take regular breaks; do not play for long stretches without stopping
  • Never gamble in an attempt to recover money you have lost
  • Make time for family, friends and hobbies outside of gambling
  • If in doubt, contact our 24/7 live chat right away

Age Restriction and Minor Protection

To open an account at tk719 and play any kind of betting or casino game, users must be 21 years of age or older. We verify age at registration and may request proof of identity when necessary.

If there are children or teenagers in your household who use your device, please take the following precautions:

  • Never type or share your login details (username and password) in front of children
  • Always log out after use and keep the app or browser tab closed
  • Use parental control software on devices accessible to children
  • Keep the PIN for your bKash, Nagad or Rocket account secure

If we receive evidence that a minor is using tk719, we will immediately close that account and take the necessary steps.

Deposit and Withdrawal Limits

The minimum deposit amount at tk719 is ৳100 and the minimum withdrawal amount is ৳800 — which encourages you to play in small steps and prevents large amounts from being spent all at once.

Payment methods include bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals are generally completed within 15 minutes to 2 hours.

Deposit limits can be lowered at any time from account settings — reductions take effect immediately. However, a 24-hour cooling-off period applies if you wish to raise a limit.

Self-Exclusion and Account Closure

Temporary Break

You can take a temporary break for any period from 24 hours up to 6 weeks. During the break your account remains active but betting and depositing will not be possible. Your account will be reactivated automatically once the break period ends.

Long-Term Self-Exclusion

You can deactivate your account completely for a period of 6 months to 5 years. During this time no login, deposit or betting is possible. Your account cannot be reactivated before the self-exclusion period ends — not even via live chat.

Permanent Account Closure

You can permanently close your tk719 account if you wish. This decision is final and cannot be reversed later. To request permanent closure, contact us via 24/7 live chat or email.

To activate these features or to permanently close your account, contact us via 24/7 Live Chat or at [email protected]. Our support team provides assistance entirely in Bengali.

If You Need Help

Do not suffer alone with any gambling-related problem. tk719 is always by your side and will help you get the right support.

24/7 Live Chat

Our Bengali-speaking support team is ready to help you at any time, any day. Get immediate assistance on self-exclusion, deposit limits, account closure or any other matter.

Email Support

Email us with a detailed description of your issue: [email protected] — we will do our best to respond promptly.

Professional Support

Gambling addiction is a recognised mental health condition. For mental health support in Bangladesh, please contact the mental health department of your nearest government hospital.

Enjoy Responsibly — tk719

Play for entertainment, play wisely. Explore our games section and support pages.